Insights
By Jason Kumpf
Your first hires in a new market shape everything that follows. Get them right and the market opens up. Here is how thoughtful companies build that first team abroad.
Before the first hire, decide whether to set up a local entity or work through a partner or an employer of record. A light footprint lets you test a market quickly, while an entity makes sense once you are committed. Let the market's rules and your level of commitment drive the choice, not habit.
In a new country, your first people are your reputation. Look for hires who carry genuine local credibility, who know the customers and the customs, and who can open doors a headquarters never could. That standing is often more valuable than a flawless background on paper.
A strong company travels with a clear set of values that hold everywhere, while letting the daily way of working flex to fit the local context. The goal is one company that feels at home in many places, not a loose collection of outposts.
Build your first team abroad on the right structure, real local trust, and one steady culture, and a new country starts to feel a lot less foreign.
Jason Kumpf is a global business executive. He is Head of US Revenue at Razorpay, the global fintech group, and a Go Global Business Expert who helps companies grow across borders. He also works as a board advisor, angel investor, and speaker.